Abandoned Arrears Collection (RECYCLED)

• Extrajudicial collection management service, without guarantee with a seniority of over 360 days in arrears that were unsuccessfully deleted (due to impossibility to collect) from Corporate and Individual Banking.
  
  
• The base of cases mainly considers debtors that have stopped provisioning (WO).
  
  
• This management considers negotiation policies with broad payment possibilities.
  
  
• Management strategy is based on the execution of phone personalized calls and it is complemented with the delivery of mailing with a certain frequency.
  
  
• Complementarily, the skip-trace (data enrichment) task is executed, which is essential in this segment.
  
  
• The contracting modality is mainly based on "success" in a time window.